1. Introduction

Welcome to Coco Sip. We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and make use of our Fresh Coconut delivery website.

2. Information We Collect

We may collect the following types of information:

• Personal Information: This may include your name, email address, shipping address, billing address, phone number, and payment information when you make a purchase.
• Log Data: We collect information that your browser sends whenever you visit our website. This data may include your IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
• Cookies: We use cookies to collect data about your use of our website. You can choose to disable cookies in your browser settings, but it may affect your experience on our website.

3. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our services.
• To process your orders and payments.
• To communicate with you about your orders, products, and promotions.
• To respond to your inquiries and provide customer support.
• To detect and prevent fraud and unauthorized access.

4. Disclosure of Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our services.
• To process your orders and payments.
• To communicate with you about your orders, products, and promotions.
• To respond to your inquiries and provide customer support.
• To detect and prevent fraud and unauthorized access.

We may disclose your personal information to:

• Service providers and partners who assist us in operating our website and providing services to you.
• Legal authorities, when required by law or to protect our rights and the rights of others.

5. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Media Access

a. Access to Device Gallery & Camera

To enhance your experience, our app requests permission to access your device's gallery and camera for the following purposes:

• Profile Pictures: Upload or change your profile picture by selecting images from your gallery or taking new photos.
• Product Reviews: Attach photos to reviews to share your authentic feedback.
• Customer Support: Submit images to help us resolve issues efficiently.

b. How We Handle Your Media

• We only access images you explicitly choose to upload (no automatic scans).
• Uploaded images are stored securely on our servers only for their intended purpose (e.g., profile pictures are displayed publicly if you opt to).
• We never share your media with third parties unless required for support (e.g., cloud storage providers) or by law.

c. Permissions & Control

• You can revoke gallery/camera access anytime via your device settings.
• Deleting images from the app does not remove them from your device.

d. Image Access Justification

Our app requests image access only for:

• Profile customization (optional)
• Enhancing product reviews with photos
• Submitting visual evidence to customer support

We use the Android Image Picker which doesn't require broad storage permissions - you select only the specific images you want to share.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website, and the date of the latest revision will be indicated at the top of the page.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at support@cocosip.com